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Returns & Refunds policy

At Amrutya Essence, each candle is a handcrafted piece of art — created with care, purity, and luxury in mind. Due to the delicate nature of our products and hygiene considerations, we follow a strict no return and no exchange policy.

❌ No Returns Allowed

Please note that we do not accept any returns or order cancellations once the product has been shipped. All sales are final.

Our candles are sensitive to temperature, light, and handling, and cannot be resold once opened. This policy helps us ensure that every customer receives a fresh, untouched, and premium-quality product.

💥 Damaged or Defective Items

If your item is damaged during shipping, we are here to help. Please email us at amrutyaessence@gmail.com within 48 hours of delivery, with:

  • Your order number

  • Clear photos of the damaged product and packaging

Once verified, we’ll be happy to offer a replacement or credit, based on the situation. We do not offer refunds unless the product is proven to be defective or damaged upon arrival.

🎁 Gifts

Gift items are also non-returnable. However, in case of damage during transit, a gift credit may be issued once damage is verified.

📩 Contact Us

If you have any questions about our Returns & Refunds Policy, feel free to reach out at:
📧 amrutyaessence@gmail.com

We appreciate your understanding and thank you for supporting small-batch, handcrafted luxury.